Refund Policy

This Refund Policy applies to all purchases made on WPstudio (https://wpstudio.purplextech.com), a platform operated under PurplexTech.

By purchasing any product from WPstudio, you agree to this Refund Policy.

1. Digital Product Nature

All products sold on WPstudio are digital downloads (including WordPress scripts, plugins, and related assets).

Due to the nature of digital products:

• Products cannot be "returned"

• Access is granted immediately after purchase

Therefore, all sales are considered final.

2. No Refund Policy

We maintain a strict no-refund policy once:

• A product has been downloaded

• A product has been accessed

• License keys or files have been issued

This policy exists to prevent:

• Unauthorized copying or redistribution

• Abuse of digital delivery systems

3. Limited Exceptions

A refund may ONLY be considered under the following condition:

• The product is completely non-functional and

• Our support team is unable to resolve the issue within a reasonable timeframe

To qualify:

• You must provide clear evidence of the issue

• You must allow us to attempt to fix the problem

Refunds will NOT be granted if:

• You lack technical knowledge to use the product

• The product is incompatible with your setup (WordPress version, hosting, plugins, etc.)

• You changed your mind after purchase

• You purchased by mistake

• You expected features not explicitly listed

4. Compatibility Responsibility

It is your responsibility to ensure:

• The product meets your requirements

• Your environment supports the product (WordPress version, PHP version, plugins, etc.)

We strongly recommend reviewing product descriptions and contacting support before purchase.

5. Chargebacks & Disputes

Initiating a chargeback or payment dispute without contacting us first is considered a violation of this policy.

We reserve the right to:

• Suspend or terminate your account

• Revoke all licenses and access to purchased products

• Block future purchases

6. Fraud Prevention

We reserve the right to:

• Refuse refunds in cases of suspected abuse

• Investigate suspicious activity

• Deny service to users attempting to exploit the system

7. Processing Approved Refunds

If a refund is approved:

• It will be processed using the original payment method

• Processing time may vary depending on the payment provider

8. Policy Updates

We reserve the right to modify this Refund Policy at any time.

Continued use of WPstudio constitutes acceptance of any updates.

9. Contact Information

For refund-related inquiries:

Email: info@purplextech.com
Website: https://purplextech.com

By purchasing from WPstudio, you acknowledge that you have read, understood, and agreed to this Refund Policy.